Terms of Service

1. Acceptance of Terms

By accessing and using the Freedom Energy UK website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Services

Freedom Energy UK provides battery energy storage system installation services for residential and commercial properties across the United Kingdom. Our services include:

• Consultation and assessment of energy needs
• Design and specification of battery storage systems
• Professional installation of approved equipment
• Ongoing support and maintenance services

3. Quotations and Pricing

All quotations provided are valid for 30 days from the date of issue unless otherwise stated. Prices are subject to change based on:

• Changes in equipment specifications or requirements
• Site-specific conditions discovered during survey
• Changes in applicable regulations or standards

4. Installation

All installations will be carried out by qualified professionals in accordance with current UK regulations and industry standards. We reserve the right to:

• Conduct necessary pre-installation surveys
• Refuse installation if site conditions are unsuitable
• Modify installation approach based on site-specific requirements

5. Warranties

Battery storage systems come with manufacturer warranties as specified. Our installation work is guaranteed for a period of 12 months from the date of completion. This warranty covers:

• Workmanship defects
• Installation-related issues
• Defective materials supplied by us

6. Payment Terms

Payment terms will be specified in your quotation or contract. Typically:

• Deposit required upon order confirmation
• Balance payable upon completion of installation
• Payment methods accepted will be specified in your contract

7. Cancellation Policy

You may cancel your order in accordance with the Consumer Contracts Regulations 2013. Cancellation terms will be specified in your contract.

8. Limitation of Liability

To the extent permitted by law, Freedom Energy UK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@freedomenergy.uk
Phone: +44 7796 274533